Skip to main contentFAQ
Why is my graph empty?
Most commonly:
- You haven’t imported anything yet
- Filters are hiding what you expect to see
Try:
- clearing filters
- searching for a node by name
- importing a small sample to confirm everything is working
I accepted an invite but I can’t see the shared space
Try:
- refreshing once
- confirming you’re signed into the same account that received the invite link
Something imported incorrectly — what now?
If it just happened, try Ctrl/Cmd + Z.
See: Importing Data
How do I get help?
Email [email protected] with:
- what you were trying to do
- what you expected
- what actually happened
